These conditions are valid if you are visiting and using the *Truffle Store*. Read the terms because they are important and may answer questions you might ask yourself. Using our website automatically means that you agree and accept the terms set out below.
- To shop here you must be registered with *Truffle Store*
- In the upper right corner of your screen there is a "LOGIN" button. It will take you to the registration form. Here you have to complete all fields marked with *. Then confirm by pressing "SAVE"
- If you are already a registered customer, login with your username and password and press the "Enter" button. After accessing your account you can view all purchased goods in your offer.
- To place an order for a product it is necessary to select a product and click on "BUY"
- This will add a product into your shopping cart. Immediately after that you can finalize your order or continue shopping by adding other products in your shopping cart.
INTERNATIONAL SHIPPING & HANDLING
- We make our deliveries within 24-48 hours for countries from the European Union by air mail. For all other countries you need to contact us in order to check the time and costs of the delivery. A tracking number is available!
- We ship your orders within 2 business days following the receipt of your payment, excluding weekends and legal holidays.
- We ship to PayPal's addresses ONLY. Please make sure your address in PayPal matches with your shipping address before you pay.
- Buyers are responsible for any customs fees or VAT charged.
- Shipping&Handling for European Union, USA and Canada
|Weight KG||Express, ZONE 1 includes,
Romania, Greece, Hungary, Slovakia, Slovenia
|Express, ZONE 3 includes,
All countries from European Union
|Express, ZONE 6 includes,
USA and Canada
|0.25kg||23.00 €||25.00 €||27.00 €|
|0.5kg||26.00 €||32.00 €||33.00 €|
|1kg||39.00 €||43.00 €||43.00 €|
|1.5kg||47.00 €||53.00 €||52.00 €|
|2kg||56.00 €||62.00 €||61.00 €|
|2.5kg||64.00 €||71.00 €||70.00 €|
|3kg||70.00 €||77.00 €||78.00 €|
|3.5kg||76.00 €||84.00 €||85.00 €|
|4kg||83.00 €||90.00 €||93.00 €|
|4.5kg||89.00 €||96.00 €||101.00 €|
|5kg||96.00 €||103.00 €||109.00 €|
|5.5kg||99.00 €||107.00 €||114.00 €|
|6kg||103.00 €||111.00 €||120.00 €|
|6.5kg||106.00 €||115.00 €||126.00 €|
|7kg||110.00 €||118.00 €||131.00 €|
|7.5kg||114.00 €||122.00 €||137.00 €|
|8kg||117.00 €||126.00 €||142.00 €|
|8.5||121.00 €||130.00 €||148.00 €|
|9kg||127.00 €||134.00 €||154.00 €|
|9.5kg||128.00 €||138.00 €||159.00 €|
|10kg||131.00 €||142.00 €||165.00 €|
- To keep quality and aroma of our fresh truffles, we use refrigerated containers for delivering, this adds a weight of 1,5kg and increases the cost of the delivery.
- Upon customer choice, we can use lightweight packaging.
- We Accept PayPal and Credit card payment through PayPal.
- After selecting this option you will be transferred to the PAYPAL system and eventually need to confirm the payment with your PAYPAL password.
- Please, make sure your shipping address is correct before making a payment.
- We Accept Wire Bank Transfer: Terraros Ltd. , EU VAT: BG201730901, Bank: CIBANK - Branch Razgrad, IBAN: BG34BUIB98881435145100, SWIFT: BUIBBGSF
- Once we have received payment for your order, the goods will be sent to the address indicated in the online order form.
- IMPORTANT: As a basis for payment, write your order number! For payments made phone confirmation +359 (888) 284-092
PRICESREFUND MONEY: All our clients have the right to return goods purchased within three days after its receipt without claiming any special reason, and without paying fines or penalties unless courier costs. Product must be in the form in which it was delivered and we will refund the money paid for the product within 7 days after returning the product to us.
- Billable rates for items that you order from our online shop are clearly stated on our site. The final amount is the amount which is mentioned in the email confirming the acceptance of your order, namely: product price + delivery cost.
- Once you order in *Tuffle Store*, we will contact you to confirm the order, within 2 to 7 working days a courier will call at your door with a package from your favorite *Truffle Store*. We guarantee you pleasure.